Q: Do I need an appointment to come into the Clerk’s Office?

A: Yes Appointments are necessary for some of the transactions performed in the Clerk’s Office.  You must make an appointment to do a DMV transaction at Make a DMV Appointment. Please go to https://clerk.ulstercountyny.gov/countyclerk/motor-vehicles/services for further information on DMV services. In addition, you must make an appointment to process a passport application by calling 845-340-3270.  To obtain further information on Passport processing please go to: https://clerk.ulstercountyny.gov/countyclerk/passports/apply-for-passport

Q: Do I need an appointment with the County Clerk’s Office to process my passport application?

A: Appointments are necessary for passport processing performed in our office. Routine, Expedited or Priority Passport Applications are processed in the County Clerk's Office Monday through Friday, 9:00 a.m. to 4:45 p.m.  Please call 845-340-3270 to make an appointment.  

Q: What documentation do I need to bring with me to process my passport application?

A: For a first-time adult passport, bring your completed (unsigned) application, proof of citizenship, proof of identification, and 2 separate payments: one for the application fee (check or money order only) and one for the execution fee (cash, check or money order).  For more detailed information please review the Apply for a Passport section.

Q: What is the difference between a passport card and a passport book?

A: The passport card is the wallet-size travel document that can only be used to re-enter the United States at land border-crossings and sea ports-of-entry from Canada, Mexico, the Caribbean, and Bermuda. The card provides a less expensive, smaller, and convenient alternative to the passport book for those who travel frequently to these destinations by land or by sea. The passport card cannot be used for international travel by air. A U.S. passport book is your ticket to international travel. It allows you to travel anywhere by any means of transportation and is not limited like the card.  The passport book also allows you access to U.S. consular services and assistance while abroad. Most importantly, it allows you to re-enter the United States upon your return home.

Q: Where can I get a passport photo taken?

A: Passport Photo Services are available in the Ulster County Clerk’s Office.  Your photo can be taken at the time of application for a $10 service fee.

Q: How do I need to appear for my photo?

A: Please wear clothing normally worn on a daily basis, darker colors work best.  You cannot wear a uniform, clothing that looks like a uniform, or camouflage attire. Take off your eyeglasses for your photo.  If you cannot remove your glasses for medical reasons, please include a signed note from your doctor with the application. Remove any hats, head coverings, headphones or wireless hands-free devices. If you wear a hat or head covering for religious purposes, submit a signed statement that verifies that the hat or head covering in your photo is part of traditional religious attire worn continuously in public. If you wear a hat or head covering for medical purposes, submit a signed doctor's statement verifying the hat or head covering in your photo is used daily for medical purposes. You can wear jewelry and keep on your facial piercings as long as they do not hide your face. Permanent tattoos are acceptable for passport purposes as well. Have a neutral facial expression or a natural smile, with both eyes open. Note to parents of young children: We realize that an infant's pose and expression are challenging to maintain for a photo.  Our staff are trained to obtain the best possible photo for your child.    For photo examples, please visit https://travel.state.gov/content/travel/en/passports/requirements/photos.html

Q: Other Frequently Asked Questions

A: The US Department of State Passport Services website has an extensive list of Frequently Asked Questions.   Please visit, https://travel.state.gov/content/travel/en/passports/apply-renew-passport/faqs.html to browse through the questions.